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Current store hours: Mon to Fri 9am to 5pm. We’ll be closed on Monday May 29.

Frequently Asked Questions

What is the maximum print size?

Currently, the largest size we can print is 44″x200″. Most of the paper stocks we use are on 44″ rolls and that is the maximum print width, however, we could print up to 200″ in length. We suggest that you combine small files into a larger poster that takes advantage of the full width. For example, you could put four 11″x17″ pages on 1 sheet that is 44”x17” and then cut them to smaller posters after printing.

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What is the ideal file resolution?

The ideal file resolution for printing is 300 DPI. You could print files that have lower resolutions but there is a high chance your print will come out pixelated. Resolutions over 300DPI are discarded by the printer. So, there is no point in uploading files with higher resolution and have to deal with all the problems it could cause during file transfer and processing.

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How do I create “Print-ready” files?

You can use any design software like Photoshop, Illustrator, Indesign, etc to export print-ready PDF files. Please follow these tutorials if you need instructions. If you don’t have access to any of the above software, you can use an online tool like Photopea which works similar to Photoshop and allows you to resize and export your files as PDF.

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Do I need to add trim marks to my file?

By default, we add a 1px line on the edge of all print for trimming. The size of this trim line is equal to the print size you order. But if you’re planning to cut the posters into smaller ones later, trim marks would save you a lot of time.

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RGB or CMYK?

Most Industrial and budget desktop printers only use 4 ink colors to produce an image. Therefore, designers have to sacrifice a wide color gamut of their design by converting their files to CMYK to match the printer. Our printers, however, use up to 10 different colors to produce the widest color gamut, capturing the most intricate details of any form of artwork. We accept RGB files and so you don’t have to convert your files to CMYK and loose all the vibrant colors in the process. We recommend you send us RGB files because our processes are optimized to produce the most accurate colors however, you make the final decision on color mode.

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What is Giclee or fine art printing?

Fine art printing is an important part of conserving and sharing original paintings or images. It entails making high-quality copies of great works of art to ensure that their beauty and detail are maintained for future generations. In this guide, we will look at the various techniques and materials used in fine art printing to achieve the finest results. True Archival Prints The term “archival print” is frequently used to describe prints of sufficient quality to persist for generations without fading or deterioration. To achieve this degree of quality, fine art prints are often printed using pigment-based ink on acid-free cotton rag paper. These prints can keep their color and quality for over a century if preserved properly and shielded from UV rays. Giclée /ZHēˈklā/ zhee-KLAY fine art Printing Giclée printing is a fine-art printing method that employs pigment-based inks and specialized printing equipment. “Giclée” is derived from the French

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