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Help & Resources

Everything you need to create stunning fine art prints. From file preparation to order fulfillment.

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File Preparation Guides

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Learn how to prepare your files for the best printing results.

File Prep Guides

Aug 11, 2025

Prepare Your File in Photoshop

1 – Set your desired print size Set the document to ...

File Prep Guides

Aug 11, 2025

Prepare Your File in Illustrator

Adobe Illustrator — How to Prepare Your File for Printing Please follow all the steps thoroughly. The last st...

Frequently Asked Questions

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Common questions about our printing services and processes.

FAQ

Jul 23, 2025

Where do I pick up my order if I choose local pickup?

Pick up address is 65 W Del Mar Blvd, Pasadena, CA. You will receive an email with all the info you need after you place...

FAQ

Jul 23, 2025

Can you add a white border around my prints?

We don't modify the files that we get for printing. We ask that you include the white border in your design.

FAQ

Jul 23, 2025

Can I bring in my own paper?

We can print on non-reflective flat materials up to 2" thick with our UV printer (only single sided). We charge a minimu...

FAQ

Jul 23, 2025

What happens if I don't use the Adobe RGB 1998 color profile?

For inkjet fine art printing, we use RGB mode with color profile Adobe RGB 1998. Using any other color profiles may resu...

FAQ

Jul 23, 2025

What color mode and profile do I select? RGB or CMYK?

For inkjet fine art printing, we use RGB mode with color profile Adobe RGB 1998. You can learn how to change the color m...

FAQ

Jul 23, 2025

Should I put my files on one big page or in separate files?

Please export each print separately on its own file, or as separate pages in one file. We cut them to the exact page siz...

Latest Tutorials

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Step-by-step guides to help you get the most out of our services.

Tutorials

Jan 22, 2026

How to Integrate Your Shopify Store with Vivia Print

How to Integrate Your Shopify Store with Vivia Print Follow the steps below to set up your Shopify store for automa...

Tutorials

Aug 11, 2025

How to Prepare Your Files for Professional Printing

Essential File Preparation Tips Proper file preparation is crucial for achieving the best printing results. H...

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